2. COMPREHENSIVE DAT A COLLECTION PROTOCOLS

To facilitate evidence-backed therapies and holistic tracking, we collect data across various touchpoints:

• ● Diagnostic Data: Information from AI-supported risk profiling, 4D facial aging scans,DEXA body composition analyzers, and advanced metabolic pathology panels.
• ● Clinical Health Records: Medical history, records of regenerative therapies (including Stem Cell, PRP , and BHRT), and symptoms addressed at our center.
• ● Lifestyle & Wellness Metrics: Nutrition history, sleep optimization data, and stress hormone profiling.
• ● Identity & Contact: Name, mobile number, and contact details necessary for clinical administration and continuity of care.

3. PRĀNAA DIGIT AL ECOSYSTEM & PLATFORM POLICY

The Prānaa digital platform is an integrated environment designed to securely manage complex health data:

• ● AI-Enabled Patient Management: We utilize advanced AI for health risk stratification and personalized therapy mapping.
• ● Remote Health Monitoring: Our platform integrates with smart wearable devices (such as Gabit rings) to monitor real-time health metrics and health span indicators.
• ● Integrated Electronic Health Records (EHR): All clinical wellness programs, from functional medicine to robotic-assisted therapies, are consolidated into a secure digital record for longitudinal tracking.
• ● Expert Collaboration: We may securely share relevant data with our panel of experts and pioneering partners to ensure clinical precision and safety.

4. WHATSAPP AUTOMATED SERVICES & COMMUNICATION

Our dedicated WhatsApp channel (+91 77730 13085) functions as a primary interface for patient logistics and proactive care:

• ● Automated Management: Facilitating appointment bookings, reminders, and schedule updates via a secure automated webhook system.
• ● Proactive Health Updates: Requesting health status updates and recovery progress reports to ensure effective therapy monitoring within our day-care OPD model.
• ● Service Updates & Marketing: Sharing information regarding new longevity therapies, lifestyle coaching, and educational workshops. Users may opt-out of marketing communications at any time by replying "STOP".
• ● Expert Collaboration: We may securely share relevant data with our panel of experts and pioneering partners to ensure clinical precision and safety.

5. SECURITY MEASURES & REGULATORY ST ANDARDS

• ● Medical Supervision: All therapies and data-driven assessments are performed under the direct supervision of registered medical practitioners.
• ● Standard Operating Procedures (SOPs): We strictly adhere to established SOPs for the secure storage, preparation, and administration of all biologics and infusions.
• ● Clinical Compliance: All protocols, especially in regenerative medicine, are developed and reviewed in alignment with ICMR, CDSCO, and NABH standards.
• ● Digital Security: Data is stored within secure digital environments that comply with national healthcare privacy and safety guidelines.

6. CONTACT AND GRIEVANCE REDRESSAL

For privacy concerns or to speak with our clinical administration team, please use the following contact details:

• Location: T V Tower Rd, opp. Congress Bhawan, Shankar Nagar, Raipur, Chhattisgarh 492001
• Official Calling Line: +91 92431 06900
• WhatsApp Bot: +91 77730 13085
• Email: admin@pranaa.in